Tax software for businesses that run on IBM Commerce on Cloud

Avalara AvaTax is an advanced solution that uses geolocation and address verification to calculate sales tax down to a specific address, accounting for multiple tax jurisdictions in a single ZIP code, complex tax tiers, and more. If you need to calculate tax on international transactions, AvaTax offers an option for that too. Avalara also has solutions to prepare and file your returns, as well as easily manage exemption certificates in the cloud, all of which integrate seamlessly with AvaTax.

If you’re an AvaTax customer in good standing, and you suffer a negative audit finding and financial loss due to an inaccurate result returned by AvaTax, Avalara will pay your uncollected tax, penalties, and interest, or refund your prior 12 months’ service fee, whichever is lower. Additional limitations apply. Our guarantee is subject to the conditions in Section 4 of our terms.

Avalara provides a 12-month agreement that you can pay annually or in monthly installments. Agreements automatically renew at the end of each term, but you can cancel before your new term begins, according to Section 7 of our terms.

Annually. If your plan allows for calculations on 500 transactions a year, for example, you can use those transactions anytime during your annual subscription term. Transactions don’t roll over and must be used within the subscription term in which they’re purchased.

Yes, you’ll have unlimited access to the Avalara Help Center 24 hours a day, seven days a week. More advanced support packages are also available to purchase.

Avalara needs an accurate and complete address, or the latitude and longitude (U.S. only), in order to calculate tax.

Yes, AvaTax calculates sales tax on credit memos.

Yes, AvaTax will manage your tax compliance across multiple companies, even across complex corporate structures (parent/child companies, etc.).